Your Rights.
At Mama’s Elves we take pride in being professional cleaners, and as such we are fiduciaries to you to take care of one of your most personal assets. We believe you should not accept subpar work or standards and as such over time we have created these standards that each home owner should expect from their office cleaners.
Mama’s Elves Client Bill of Rights.
Mama’s Elves believes that all clients and home owners should have this and hold their home cleaners to these standards:
Custom designed cleaning program that specific addresses all of the cleaning requirements of your office and your business. This includes taking into account eco-friendly products and sensitivity to allergies.
You should have written scope of work and written agreement with your cleaning professionals to help ensure that all of your needs are being addressed.
A cleaning company who delivers a consistent service with a qualify checklist that adheres to your written customized plan, and that checklist is signed off by a quality control director with each cleaning.
A professional office cleaning company who has a qualify guarantee to safeguard that the service lives up to your expectations.
A cleaning company who is insured and who in writing accepts liability.
A cleaning company who takes pride in their work and attention to details, who cleans your business as if it was their home.
Professional cleaners that are efficient, effective, and work on your schedule in the least intrusive manner.
A standard cleaning team who is familiar with your office and what is needed to deliver the best care to achieve your standards.
Your business to be serviced by professionals who are dedicated to their craft, and who are trained professionals who utilize the latest techniques and cleaning products.
As being privy to your office, having a cleaning whose values privacy and confidentiality. Whose staff all sign a non-disclosure and confidentiality agreement.